Please pray with us for the world to get through this tragedy sooner safely. Delivery might be delayed within 10-20 days. *Due to the COVID-19 pandemic, processing time might be delayed 2-3 business days. Shipping time: Normally it will take 7-15 business days by Standard Shipping method. So the processing time is separate from the shipping time. ![]() Processing Time: Before shipping your order, normally we need 3-5 business days to prepare your products, do strict quality-control tests and carefully package the items. Total Delivery Time = Processing Time + Shipping Time You will receive an email notification when each parcel is shipped. Different items need additional preparation time. We will do partial shipping for your order in the following conditions:Ģ. Why was my order divided into two or more packages? Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics. Therefore, please wait for your package to arrive and you may either keep it or contact us to return for a refund. Please note that we CANNOT cancel orders which have been shipped out. We can help you cancel the order BEFORE shipment.Ģ. There are two types of order cancellation:ġ. Please kindly contact our serviceman via email address: will try our best to serve you well. Once your package shipped, we will not be able to change anything. We can help you modify your order BEFORE shipment. About OrderĬan I change/modify my shipping address/sizes? Therefore, we keep our prices reasonable while giving our customers the highest standard of product quality. We are devoted to create a destination for lamp and lantern enthusiasts, where they can discover unique and inspiring designs that are both affordable and high-quality. We have our own factory to produce and manufacture these lamps. We just use the same materials, colors, sizes and production process. Īre your products the same as the famous brands? Chat with us first if necessary before you place an order.Our email. The dimension, quantity of lights, finish and shape of the canopy can all be changed. ![]() We are always responsible for our products during the warranty period and support customers after sale.Ĭustomized Design is Acceptable.
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